Retain Customers and Boost LTV
The Health & Wellness Customer Retention Agency
World-class email and SMS marketing for DTC health & wellness businesses
75+
Ecommerce brands served
161%
ROI generated
56
Years of combined experience
The Hard Truth
Most brands place a lot of emphasis on acquiring new customers. But that’s only the first step. Retaining your customers is what unlocks real growth.
Does this sound familiar?
You’re suffering with low customer retention rates
You have a disjointed CRM strategy that’s not driving reliable revenue
You’re relying on guesswork and not fully leveraging your data and analytics
Brands We’ve Partnered With
Why Choose Us?
Email and SMS Experts
The team has over 50 years of CRM experience ready to inject straight into your brand.
A Core Focus on DTC
We’ve successfully helped over 75 DTC brands in the space. We know what works.
Proven Success Formula
We’ve developed The Pepped Framework™, our 3 step revenue driving formula.
We Offer ROI Assurance
We offer ROI assurance so we only work with brands that we know are a good fit.
Core Services
Email & SMS marketing strategy
Campaign and flow build
Copywriting
Email template design
Segmentation and personalisation
Database list growth
Analytics and reporting
Platform migration
Tales of Success
Our latest case studies and success stories
Wild Nutrition
Eight Sleep
Hims
No Cow
Gruum
Love For Pepped
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![MTHK]()
“The Pepped team worked to deliver an email strategy that is on point and on brand – delivering higher open, conversion and sales rates from day one. Highly recommended."”
Amar Radia | MTHK
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![Daye]()
"Pepped dug deep into the data to provide us with an actionable plan to tackle areas of under-performance, giving us helpful industry benchmarks to demonstrate the commercial opportunity available."
Caroline Copsey | Daye
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![Wednesday's Domaine]()
“My experience working with Pepped has been brilliant from start to finish. They listened actively, worked quickly and were happy to help at all times."
Luke Helmsley | Wednesday’s Domaine
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![Hims]()
In the 9 months I have worked with Pepped I have consistently been impressed with both their output and strategic thinking, they have been an extremely important part of Hims success in the UK.
Henry Allan | Hims
Resources Worth Reading
The latest thought leadership and insights to help you power-up your email and SMS marketing.
